Make sure your the URL on your browser is: https://mail.directak.net/ Confirm user name and password are correct. Look at every letter space and dot to be sure. Make sure you are putting in the full direct email address. The user name is not case sensitive. The...
The domain you have chosen may already be in use by another organization and you should select a new subdomain to check avaialbility. If you previously began registration and saved the desired domain name, but never competed registration, you may try selecting...
Once logged into your DSM account, select “Settings” located in the upper right corner. Next, select “Password.” You may then reset your DSM password. Please ensure to click “Save” after entering new password.